Taking Care Of Your Investment

Whether you are trying to properly care for a recent investment in new plumbing hardware and fixtures, or to squeeze more use out of your exisiting equipment, these general use and care tips are designed to help and apply to most any type of product.
cleaning plumbing products
* Always test your cleaning solution on an inconspicuous area before applying to the entire surface.
* Wipe surfaces clean and rinse completely with water immediately after applying cleaner. Rinse and dry any overspray that lands on nearby surfaces.
* Do not allow cleaners to soak.
* Use a soft, dampened sponge or cloth. Never use an abrasive material such as a brush or scouring pad to clean surfaces.

Benjamin Supply carries a number of cleaning products that are specifically recommended by product manufacturers.  Check with one of our consultants to see which one is appropriate for your home.

Warranty:

Manufacturer's warranties usually are designed to cover defects in materials and workmanship only, and do not cover "wear and tear" that is the result of normal use or abuse of the product.  Often, all that is needed is a replacement for a part that has worn out through normal wear and tear,  so you will be glad to know that we stock nearly all common replacement parts associated with the products we sell.

The manufacturers of all of the products sold by Benjamin Supply offer warranties. This information is generally included in the original product packaging.  If you have lost or misplaced  this information, and believe that you have a warranty related concern for a product purchased at Benjamin Supply, feel free to Contact Us and we will be glad to research the warranty on your product and advise you on how to submit a claim.  If you would like help about a warranty related concern, make sure you provide the following information when you fill in the contact form:

  • Brand
  • Model
  • Date of Purchase
  • Copy of Original Store Receipt